Free Phone 116

Where We Work

helping children wherever we can

Childline Zimbabwe has an established network of Drop-In Centres in all 10 provinces of Zimbabwe. We operate the 116 Freephone Helpline which is reachable from any phone on any network, anywhere in Zimbabwe. The Drop-in Centres operate normal working hours, from 8:30am till 4:30pm from Mondays to Fridays. The Drop-in Centres provide face-to-face counseling to children and community members who “walk-in” to the centre. The Drop-in Centres are child-friendly spaces where children of all ages are able to use the facilities of the centre to play and receive information, advice and counseling.

abt1

Child-friendly, confidential face-to-face counseling is offered to children and community members at the Childline Drop-in Centres. Childline operates 34 community-based Drop-in Centres across Zimbabwe to enable those children without access to a phone to access Childline’s confidential counseling and psychosocial support services (PSS). These centres are operated by qualified Social Workers or Counsellors and are supported by trained community volunteer counselors. In addition to counseling “walk-ins” the Drop-in Centre Social Worker and community volunteer counselors also conduct follow-up home visits in their local district on reports of child abuse and neglect reported to the national 116 Helpline or via the Free Postal Service and Social media platforms.

The Social Worker and community volunteer counselors then provide ongoing counseling to their child and family/ caregivers to ensure their healthy development into adulthood. This counseling often takes place where the child is, either at their home, school or another venue identified by the child and family as a safe counseling environment. Often Childline will provide this support over a long period of time, monitoring the progress of the child to ensure their future safety and appropriate care and therefore healthy development into adulthood.

abt1
  1. Harare Province
  2. Bulawayo Province
  3. Matebeleland North Province
  4. Matebeleland South Province
  5. Masvingo Province
  6. Manicaland Province
  7. Mashonaland East Province
  8. Mashonaland West Province
  9. Midlands Province
  10. Centenary
Harare Urban, Eastlea
31 Frank Johnson Avenue, Eastlea, Harare (Behind GMB Office)
This email address is being protected from spambots. You need JavaScript enabled to view it. | This email address is being protected from spambots. You need JavaScript enabled to view it.
Chitungwiza
Makoni, Seke North Clinic
This email address is being protected from spambots. You need JavaScript enabled to view it.
Dzivarasekwa
Dzivarasekwa Social Services Department Centre 1
This email address is being protected from spambots. You need JavaScript enabled to view it.
Mbare
Stoddart Netball Complex, Pazarangu Street, Mbare
This email address is being protected from spambots. You need JavaScript enabled to view it.
Mabvuku
Kamunhu Polyclinic
This email address is being protected from spambots. You need JavaScript enabled to view it.
Rotten Row Courts
Rotten Row Courts Building
This email address is being protected from spambots. You need JavaScript enabled to view it.
House Of Smiles
60 Livingstone Avenue
This email address is being protected from spambots. You need JavaScript enabled to view it.
Bulawayo Urban
No 8 H.Chitepo Btwn Conaught & Masotsha Avenues
This email address is being protected from spambots. You need JavaScript enabled to view it. | This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone ==> (0292) 880052
Tredgold Courts
Tredgold Building
This email address is being protected from spambots. You need JavaScript enabled to view it.
Pumula
Isilwane Youth Centre, Old Pumula, Pumula
This email address is being protected from spambots. You need JavaScript enabled to view it.
Isilwane Youth Centre, Old Pumula, Pumula
United Bulawayo Hospital
United Bulawayo Hospital
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
Tsholotsho
Tsholotsho Rural District Councils
This email address is being protected from spambots. You need JavaScript enabled to view it.
Beitbridge
Beitbridge Mission School, P.O Box 5
This email address is being protected from spambots. You need JavaScript enabled to view it.
Chiredzi
857 Crocodile Road
This email address is being protected from spambots. You need JavaScript enabled to view it.
Chipinge
857 Crocodile Road
This email address is being protected from spambots. You need JavaScript enabled to view it.
Mutare
Chikanga Phase 2 Youth Centre
This email address is being protected from spambots. You need JavaScript enabled to view it.
Tongogara Refugee Camp
Tongogara Refugee Camp
This email address is being protected from spambots. You need JavaScript enabled to view it.
Rusape (Makoni)
One Stop Shop, Rusape Town, Ministry Of Women Affairs, Development, Gender & Communication
This email address is being protected from spambots. You need JavaScript enabled to view it.
Mutoko
Childline Mutoko, DSS Complex, Opposite ZRP
This email address is being protected from spambots. You need JavaScript enabled to view it.
Chinhoyi
St. Peter’s Roman Catholic Church, Chitambo
This email address is being protected from spambots. You need JavaScript enabled to view it.
Gweru Urban
Gweru District Hospital, Lobengula Street
This email address is being protected from spambots. You need JavaScript enabled to view it.
Kwekwe Urban
Kwekwe High School, 3 Gaiker Road
This email address is being protected from spambots. You need JavaScript enabled to view it.
Centenary
St Albert’s Mission Hospital, Centenary
This email address is being protected from spambots. You need JavaScript enabled to view it.
Reasons why people become cyber bullies may come for you: *To make themselves popular or to gain attention. *Becau… https://t.co/sF8aMXtUdD
Did you know that you are someones role model? SO BE A GOOD ROLE MODEL MAKE A DIFFERENCE IN CHILDRENS LIVES! #116… https://t.co/jjQneC67Ji
Cyberbullying is when someone, bullies or harasses others on the "internet", particularly on social media sites. Ha… https://t.co/zYZuwrvxMY
In any new policy or decision-making, it is absolutely important to listen to children’s voices first-hand, rather… https://t.co/DRT73TqTf2
Digital media is a powerful way for children to realise their rights, from accessing information, playing games, to… https://t.co/IZcLR8N5Gg
It means children don’t have to rely on adults and can have a voice of their own. Yet not all children have equal a… https://t.co/6swaLXQbbG
Why is online safety important for children? It eliminates the risk of exposing children and young people to cont… https://t.co/o4HhtSqS4U
@childlinezim at the National youth day celebrations in Mufakose. Every child has a right to be heard.… https://t.co/5Sfxx6QFSO
Scenes at the National Youth day Harare Province https://t.co/olAP69ELZE

Contact Us

  • Head Office:
  • 6 Roscommon Rd, Eastlea, Harare
  • E-mail: 116@childline.org.zw
  • Free Phone: 116
  • Landline: +263 242 746 785